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Welcome to the PeekTag documentation for Experience Designers. PeekTag helps you design, package, publish, and manage AI-powered interactive experiences for businesses. Instead of building one-off websites, chatbots, forms, or landing pages from scratch, you can use PeekTag to create reusable experiences that connect a business to its customers through links, QR codes, NFC tags, embedded surfaces, and real-world touchpoints. As an Experience Designer, your role is to turn a business need into a useful customer experience. That experience might help someone choose a product, book a service, order from a menu, compare options, get personalized advice, upload an image, ask questions, or take the next step. PeekTag gives you the platform layer to build and manage that experience.

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What an Experience Designer does

An Experience Designer uses PeekTag to create interactive experiences for businesses. You are not just designing screens. You are designing the full customer interaction. You decide what the user should see, what the AI assistant should understand, what actions should be available, what data should be collected, and how the experience should help the business achieve a real outcome.

Design the journey

Define what the customer should experience from the first scan or click to the final action.

Configure the AI assistant

Give the assistant the right context, tone, behavior, tools, and business knowledge.

Package the experience

Turn your design into a repeatable service that can be delivered to businesses.

Manage and improve

Update content, improve flows, review interactions, and optimize the experience over time.

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What you can build

With PeekTag, you can create many types of business experiences.

Product advisor experiences

Help customers understand products, compare options, ask questions, and choose with more confidence.

Beauty and consultation experiences

Create guided experiences for salons, beauty clinics, stylists, consultants, and service providers.

Restaurant and menu experiences

Turn a menu into an interactive assistant that can explain dishes, suggest items, support ordering, and guide guests.

Fashion and style experiences

Build outfit advisors, style assistants, product recommendation flows, and visual shopping experiences.

Booking and service flows

Add availability, booking, service selection, quote requests, and next-step actions to an experience.

Campaign and local experiences

Create experiences for shops, events, venues, tourism, real estate, hospitality, and local campaigns.

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How PeekTag works for designers

1

Understand the business

Start by identifying the business goal, the customer problem, the available content, and the desired outcome.
2

Choose or create an experience

Use a template or build a custom experience for a product, service, place, menu, campaign, or customer journey.
3

Configure the assistant and actions

Add content, AI behavior, forms, booking, ordering, recommendations, links, tools, and integrations.
4

Publish the experience

Share the experience through a link, QR code, NFC tag, embedded page, poster, product label, menu, or campaign surface.
5

Maintain and optimize

Review usage, update content, improve prompts, adjust actions, refresh offers, and keep the experience useful over time.

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The Experience Designer model

PeekTag is designed around a practical operating model:

You create the experience

You design the interaction, configure the assistant, organize the content, and prepare the experience for launch.

The business owns the offer

The business provides the products, services, brand, prices, policies, availability, and customer promise.

The customer interacts

Customers scan, click, ask, compare, upload, choose, book, order, request, or continue the journey.

PeekTag hosts the system

PeekTag provides the platform for publishing, AI, templates, tools, analytics, integrations, and ongoing management.
Think of each PeekTag experience as a packaged service you can deliver to a business - not just a page, not just a chatbot, and not just a QR code.

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Core concepts

Experiences

An experience is the complete interactive flow you design for a business. It can include content, AI chat, forms, media, tools, actions, booking, ordering, and analytics.

Tags

A tag is the published entry point for an experience. It can be opened through a URL, QR code, NFC tag, embedded surface, or physical touchpoint.

Templates

Templates help you create repeatable experience types, so you can deliver similar solutions faster for different businesses.

Assistants

Assistants use the experience context and configured tools to guide users through questions, recommendations, and actions.

Actions

Actions are the useful next steps inside an experience, such as book, order, call, request a quote, open a map, compare options, or submit details.

Analytics

Analytics help you understand how people use the experience, what they ask, where they engage, and what can be improved.

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Who this documentation is for

This documentation is for designers, freelancers, agencies, consultants, creators, marketers, and builders who want to create AI-powered customer experiences for businesses. You can use PeekTag to build experiences for your own clients, package repeatable services, launch demos, manage live experiences, and improve them over time.

Continue to Quickstart

Learn the basic flow for creating, configuring, publishing, and managing your first PeekTag experience.