> ## Documentation Index
> Fetch the complete documentation index at: https://docs.peektag.com/llms.txt
> Use this file to discover all available pages before exploring further.

> Learn how Experience Designers use PeekTag to design, package, publish, and manage interactive AI experiences for businesses.

# Introduction

Welcome to the PeekTag documentation for **Experience Designers**.

PeekTag helps you design, package, publish, and manage AI-powered interactive experiences for businesses. Instead of building one-off websites, chatbots, forms, or landing pages from scratch, you can use PeekTag to create reusable experiences that connect a business to its customers through links, QR codes, NFC tags, embedded surfaces, and real-world touchpoints.

As an Experience Designer, your role is to turn a business need into a useful customer experience.

That experience might help someone choose a product, book a service, order from a menu, compare options, get personalized advice, upload an image, ask questions, or take the next step.

PeekTag gives you the platform layer to build and manage that experience.

## What an Experience Designer does

An Experience Designer uses PeekTag to create interactive experiences for businesses.

You are not just designing screens. You are designing the full customer interaction.

You decide what the user should see, what the AI assistant should understand, what actions should be available, what data should be collected, and how the experience should help the business achieve a real outcome.

<CardGroup cols={2}>
  <Card title="Design the journey" icon="route">
    Define what the customer should experience from the first scan or click to the final action.
  </Card>

  <Card title="Configure the AI assistant" icon="bot">
    Give the assistant the right context, tone, behavior, tools, and business knowledge.
  </Card>

  <Card title="Package the experience" icon="briefcase">
    Turn your design into a repeatable service that can be delivered to businesses.
  </Card>

  <Card title="Manage and improve" icon="chart-no-axes-combined">
    Update content, improve flows, review interactions, and optimize the experience over time.
  </Card>
</CardGroup>

## What you can build

With PeekTag, you can create many types of business experiences.

<CardGroup cols={2}>
  <Card title="Product advisor experiences" icon="sparkles">
    Help customers understand products, compare options, ask questions, and choose with more confidence.
  </Card>

  <Card title="Beauty and consultation experiences" icon="wand-sparkles">
    Create guided experiences for salons, beauty clinics, stylists, consultants, and service providers.
  </Card>

  <Card title="Restaurant and menu experiences" icon="utensils">
    Turn a menu into an interactive assistant that can explain dishes, suggest items, support ordering, and guide guests.
  </Card>

  <Card title="Fashion and style experiences" icon="shirt">
    Build outfit advisors, style assistants, product recommendation flows, and visual shopping experiences.
  </Card>

  <Card title="Booking and service flows" icon="calendar-check">
    Add availability, booking, service selection, quote requests, and next-step actions to an experience.
  </Card>

  <Card title="Campaign and local experiences" icon="map-pin">
    Create experiences for shops, events, venues, tourism, real estate, hospitality, and local campaigns.
  </Card>
</CardGroup>

## How PeekTag works for designers

<Steps>
  <Step title="Understand the business">
    Start by identifying the business goal, the customer problem, the available content, and the desired outcome.
  </Step>

  <Step title="Choose or create an experience">
    Use a template or build a custom experience for a product, service, place, menu, campaign, or customer journey.
  </Step>

  <Step title="Configure the assistant and actions">
    Add content, AI behavior, forms, booking, ordering, recommendations, links, tools, and integrations.
  </Step>

  <Step title="Publish the experience">
    Share the experience through a link, QR code, NFC tag, embedded page, poster, product label, menu, or campaign surface.
  </Step>

  <Step title="Maintain and optimize">
    Review usage, update content, improve prompts, adjust actions, refresh offers, and keep the experience useful over time.
  </Step>
</Steps>

## The Experience Designer model

PeekTag is designed around a practical operating model:

<CardGroup cols={2}>
  <Card title="You create the experience" icon="pen-tool">
    You design the interaction, configure the assistant, organize the content, and prepare the experience for launch.
  </Card>

  <Card title="The business owns the offer" icon="store">
    The business provides the products, services, brand, prices, policies, availability, and customer promise.
  </Card>

  <Card title="The customer interacts" icon="users">
    Customers scan, click, ask, compare, upload, choose, book, order, request, or continue the journey.
  </Card>

  <Card title="PeekTag hosts the system" icon="plug">
    PeekTag provides the platform for publishing, AI, templates, tools, analytics, integrations, and ongoing management.
  </Card>
</CardGroup>

<Tip>
  Think of each PeekTag experience as a packaged service you can deliver to a business - not just a page, not just a chatbot, and not just a QR code.
</Tip>

## Core concepts

<CardGroup cols={2}>
  <Card title="Experiences" icon="sparkles">
    An experience is the complete interactive flow you design for a business. It can include content, AI chat, forms, media, tools, actions, booking, ordering, and analytics.
  </Card>

  <Card title="Tags" icon="tag">
    A tag is the published entry point for an experience. It can be opened through a URL, QR code, NFC tag, embedded surface, or physical touchpoint.
  </Card>

  <Card title="Templates" icon="layout-template">
    Templates help you create repeatable experience types, so you can deliver similar solutions faster for different businesses.
  </Card>

  <Card title="Assistants" icon="bot">
    Assistants use the experience context and configured tools to guide users through questions, recommendations, and actions.
  </Card>

  <Card title="Actions" icon="mouse-pointer-click">
    Actions are the useful next steps inside an experience, such as book, order, call, request a quote, open a map, compare options, or submit details.
  </Card>

  <Card title="Analytics" icon="chart-column">
    Analytics help you understand how people use the experience, what they ask, where they engage, and what can be improved.
  </Card>
</CardGroup>

## Who this documentation is for

This documentation is for designers, freelancers, agencies, consultants, creators, marketers, and builders who want to create AI-powered customer experiences for businesses.

You can use PeekTag to build experiences for your own clients, package repeatable services, launch demos, manage live experiences, and improve them over time.

<Card title="Continue to Quickstart" icon="rocket" href="/quickstart">
  Learn the basic flow for creating, configuring, publishing, and managing your first PeekTag experience.
</Card>